Michael Renaud, Alan Ram's Proactive Training Solutions General Manager. He keeps things running smoothly at ARPTS - driving additional value for existing dealership customers, streamlining operations, and securing new accounts. 

Prior to joining Alan Ram’s team, Renaud was Vice President of Leader in Cars Auto Group where he led the group to incredible growth with the number one volume Mazda store in New York State and the first exclusive Genesis dealership in Westchester culminating in an extremely successful buy/sell.

“I have done training with a number of trainers over the course of my career and have found Alan Ram’s program to be one of the best available for both onsite and interactive training.”

When Michael isn't working, he's spending time with his family on Long Island fishing, coaching his kids' sports teams, BBQ, and hiking with the dogs.  

Susan Gaytan brings over twenty years of automotive experience and dealership management expertise to Alan Ram’s Proactive Training Solutions. 

She is responsible for integrating training solutions and helping dealerships maximize the effectiveness of training. Susan emphasizes the importance of leadership’s role in effective sales training and is passionate about providing the best value and support for dealers. 

She encourages all managers to train side-by-side with their salespeople to build a powerful sales team from the top down.